Our Rules To Protect You & Us


  • If an event is cancelled, you will be entitled to a refund from Plantation Inn, of the face value of the Ticket.
  • If the advertised event is re-scheduled after the date you brought the Ticket, Plantation Inn will publish notice of this and operate a refund scheme under which, if you choose not to attend the event, you may return your unused Ticket for a refund of the face value of the Ticket. Applications for a refund should be made at the original point of purchase.
  • A "Material" alteration is a change which makes the event materially different to the event that purchasers of Tickets (taken generally) could reasonably expect. This is judged by reference to the nature and billing of each event, for example:
  • where, other than supporting acts, there is only one billed act, the non-appearance of the billed headline act will be Material; but the non-appearance of a billed supporting act will not be Material, even if such act is not replaced.
  • You will not be entitled to a refund in the event of any non-Material changes to an event, nor is there any more general right to a refund for unwanted Tickets.
  • Plantation Inn is not liable for any Tickets that are lost or stolen.

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